Frequently Asked Questions

SINPRO specializes in custom ceramic dinnerware: stoneware and porcelain dinner sets, plates, bowls, mugs and tea sets, decorated with color glaze, reactive glaze, decals, pad printing or hand-painting. We support OEM/ODM programs from artwork to shelf-ready products.

Yes. All glazes are food-grade and comply with FDA (US) and LFGB (Germany/EU) limits on lead and cadmium migration. Test reports for each decoration technique are available on request, and third-party inspection (SGS / BV) is welcome before shipment.

Standard items start from 2,000 pcs per SKU. Custom color glaze starts from 3,000 pcs per color, and a new custom shape requires a mould with an MOQ of around 7,000 pcs. Trial orders are welcome.

Existing-shape samples ship in 5-10 days; custom samples take 10-15 days including moulding. Bulk production is typically 30-45 days after sample approval, depending on quantity and decoration complexity.

Yes. We manufacture from your artwork, samples or technical drawings — custom shapes, Pantone color matching, private logos (silk-screen, decal, or pad printing) and custom gift-box packaging.

We export to 35+ countries across Europe, America, Mid & South America, Russia, Middle East, Middle Asia and Australia. We know EU/US market requirements, retail-ready packaging and drop-test standards for e-commerce channels.

Send an inquiry with the item reference, size, decoration and quantity — or attach your artwork or RFQ file. Our sales team replies within 24 working hours with price, samples and a delivery schedule.

We accept T/T (30% deposit, balance against B/L copy), L/C at sight for orders above USD 30,000, and PayPal or Western Union for sample charges. Long-term partners can apply for more flexible payment terms.